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Media Monitoring

Digitization of the Retail Industry

With immense competition among malls and e-commerce sites, brands in the retail industry have started embracing digital platforms to reach audiences.

Media Meter October 10, 2020 1 min read

The retail industry has faced tremendous changes over the years. Malls had found immense competition among e-commerce sites. In fact, 44% of the entire population shopped online at least once this year, according to the Global Digital Report of 2019. Besides that, brands have started embracing digital platforms—they’re a quick and easy way to reach out to their audiences.

Infographic titled “Philippine Online Shopping Landscape” noting that about 71% of the population are internet users, that 90% search online for a product before buying, and that 70% of internet users have purchased a product or service online.
Vertical infographic headed “E-commerce spend by category” with a colored bar chart comparing spending across categories and explanatory text about the fashion and apparel industry.
Vertical infographic about the fashion and apparel industry showing an “E-commerce spend by category” bar chart and a note that the sector is the second-leading industry in e-commerce.
Dark infographic titled “Importance of Price in E-Commerce” listing factors with percentages: 62% Rewards and Price Discounts, 45% Great Customer Service, 26% Knowledge About the Brand, 24% Relationship with the Brand, and 22% Access to Exclusive Content or Services.

Demographics Statistics

Despite the prevalence of online shopping, people will always end up having different opinions and the frequency of using it. To help you achieve a more seamless digital campaign, here are some interesting tidbits about different Filipino audience segments.

Age Group

Most online shoppers are around the ages of 18 to 30 years old.

Vertical infographic of demographic statistics about online shoppers, headed “AGE GROUP” and “BUDGET SHOPPERS,” with bar charts breaking down shopper segments and an illustrated note about self-identified budget shoppers.

ALSO READ: The 2019 Philippine Retail Industry Report

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