DICT Gets New Chief as NTC Drafts Used-Phone Rules

Robert Joseph Montes de Claro took his oath as the new head of the Department of Information and Communications Technology (DICT) at Malacañan Palace on Tuesday, October 13, 2026, three days after Ombudsman Jesus Crispin "Boying" Remulla disclosed that his predecessor, Henry Aguda, had resigned.1347 The change at the top of the agency that sets the country's internet and telecommunications policy was the single most consequential development in the items reviewed for this snapshot, and it arrived with an unusual amount of detail attached: a pension-fund chief moving to a technology portfolio, a promised review of the department's projects and procurements, and a resignation tied to an investigation into alleged ghost connectivity projects.4619

The public response to that news was thin. Across the news uploads and social posts captured here, the appointment drew a handful of reactions at most — a Philstar summary post on Facebook collected one like and no comments, a TV Patrol upload drew 15 likes and two comments, and a Bilyonaryo post quoting de Claro saying "Mas mabilis" (faster) was viewed 1,207 times and shared twice.312043 The loudest conversation of the day ran on a different track entirely: a video podcast's mockery of Joshua Aquino, the eldest son of television host Kris Aquino, who has Autism Spectrum Disorder (ASD), drew condemnations from a veteran comedian, a talk-show host, the Autism Society Philippines, and a wave of users on X, and ended with the podcast's host issuing a public apology and deleting the episode.453596063

Two other regulatory threads ran alongside the leadership change. The National Telecommunications Commission (NTC), the agency that regulates telecoms and broadcasting, said on October 14 that it is drafting permit rules for commercial sellers of used and refurbished mobile phones, requiring a dealer permit, proper labeling, and a one-year warranty.36 And the Cybercrime Investigation and Coordinating Center (CICC), the body that coordinates cybercrime policy, said it was caught off guard by a Senate bill that would bar anyone under 18 from using social media, saying it had recommended "heavy regulation" of platforms instead of an age ban.1

Key themes

1. De Claro replaces Aguda at the DICT after a resignation tied to a ghost-project probe. President Ferdinand Marcos Jr. accepted Aguda's resignation on October 11 and named the Social Security System (SSS) president and chief executive officer as his successor two days later.4551 Marcos said the announcement had been delayed while a replacement was confirmed and linked the resignation to an investigation into alleged ghost connectivity projects.46
2. The new secretary's first commitments are a procurement review and three priorities. De Claro said he would conduct a thorough review of all projects, budgets, and procurements made by the DICT, and he defended his predecessor.1819 On October 14 he named better Wi-Fi connectivity, curbing nihilistic violent extremism, and an artificial-intelligence governance framework as his initial priorities, and said he would review the profiles of DICT undersecretaries.42
3. The NTC wants permits, labels, and a one-year warranty on commercially sold second-hand phones. The draft rules would require dealers to obtain a permit, label devices properly, and offer a one-year warranty; the commission said the aim is consumer protection, not dismantling the second-hand market, and private individuals can still buy and sell outside commercial quantities.36
4. The CICC was surprised by a Senate bill banning under-18s from social media. Executive Director Renato Paraiso said the agency had not proposed an age limit and instead favors requiring platforms to maintain an office and run strict age verification.1 The bill, Senate Bill 2424, remains with the Senate with no hearing date or vote announced.1
5. A podcast's mockery of Joshua Aquino drew condemnation and an apology. One host said "Si Bimby sobrang okay na anak, si Josh walang kuwenta eh" (Bimby is such a good son, Josh is worthless).4 The Autism Society Philippines cited Republic Act 7277, the Magna Carta for Persons with Disabilities, which penalizes those who insult or humiliate persons with disabilities.60
6. The DICT ran a two-day digital job fair in Davao City where many applicants were hired on the spot. The event opened October 13 through its regional office, DICT Region 11, and the follow-up report said many jobseekers were hired immediately.56 The videos drew 262 views and 4 likes, and 142 views and 3 likes, respectively.56
7. The Philippines has one of the lowest fiber-to-the-home penetration rates in Asia-Pacific. Connectivity analyst Opensignal put Philippine fiber-to-the-home coverage at 29 percent in 2025, grouping the country with Indonesia, India, Sri Lanka, and Pakistan, which have gross national income per capita below $20,000.92
8. Converge won recognition for its enterprise and consumer experience work. The company's large-enterprise unit took the Philippines Digital Experience of the Year – Telecommunications award at the Asian Experience Awards 2026 for a podcast series with BusinessWorld, and the company also won Philippines Product Experience of the Year – Technology.74

How the narratives stack

Dominant. The DICT leadership change dominated the items captured here by volume and by the breadth of outlets carrying it. Broadcast desks, the Palace's own broadcast arm, business and general-interest websites, and technology-focused and regional publications all reported the appointment across October 13 and 14.343520132627242829 The coverage carried the basic facts — de Claro's oath-taking, his corporate background, his move from the pension fund — and the detail that rounded it out, including the SSS's total assets of P1.35 trillion as of end-June 2026, up 7.6 percent from P1.25 trillion at the end of 2025.23 Within this captured set, the story's dominance rests on how many outlets picked it up, which reflects the monitoring's reach as much as the story's true footprint.

Counter-narrative. The podcast controversy produced the day's largest and most emotional public response, and it ran almost entirely outside the telecom-policy frame. Users on X called the remarks mocking and encouraged Aquino and her legal team to take action, citing a law that prohibits insulting people with disabilities.4 Comedian and director John "Sweet" Lapus said he had not yet watched the full video but was affected when told about it: "Or any people na nasa spectrum, they should be loved. Theyre special."53 Talk-show host Boy Abunda, on his program Fast Talk, said: "Nakakagalit. Ang dami-dami ko pong katanungan."63 The Autism Society Philippines reminded content creators that comedy is not a license to insult persons with disabilities and pointed to Republic Act 7277.60 By October 14 the podcast's host, Makoy Pare, had apologized: "We would like to extend our apologies to everyone that was offended in our episode. We would also like to apologize to The PWD Community."59 The episode was deleted.59

Emerging. The NTC's draft permit rules for second-hand phone dealers are at proposal stage, with no schedule for adoption announced and the possibility of responses from dealers and consumer groups before any rules take effect.36 The Senate bill on under-18 social media use is similarly unresolved: it remains with the Senate, and no hearing date or vote has been announced.1 Both are early-stage regulatory signals rather than settled policy.

Under-covered. The DICT's regional work — the Davao City digital job fair and a cybersecurity awareness post from DICT Region 2 in Cagayan Valley — drew minimal attention. The job-fair videos collected 262 views and 4 likes, and 142 views and 3 likes, with no comments; the cybersecurity post drew 3 likes and no shares or comments.567 No responses from the national DICT office, telecommunications companies, or other government agencies were visible by October 14.7 These items show the department's service-delivery work continuing through a leadership transition, but they placed low in the conversation.

Platform insights

• X. The platform carried the day's most pointed reactions. The CICC's warning about online grooming tactics such as love-bombing and blackmail, shared via a GMA News post, received 2,329 views and one reaction.3 A Bilyonaryo post quoting de Claro saying "Mas mabilis" (faster) and describing his aim to use technology for more efficient government was viewed 1,207 times and shared twice.43 Users on X also drove the criticism of the podcast, calling the remarks mocking and urging legal action.4
• Facebook. Engagement was sparse and scattered. A Philstar summary post on the appointment drew one like and no comments.31 DICT Region 2's cybersecurity awareness post drew 3 likes and no shares or comments.7 The podcast's own page carried the host's apology.59
• YouTube. News uploads carried the appointment to viewers but generated little discussion. The TV Patrol upload drew 15 likes and two comments; a Treze Mornings segment drew none.2030 The CICC's October 13 interview on PTV News about steps to address nihilistic violent extremism drew 178 views and no comments, and did not address the social media bill or the reported resignation.2 The Davao job-fair reports drew 262 and 142 views.56 An October 11 episode of the program In This Episode, which raised questions about the Discord ban, nihilistic violent extremism, and the qualifications needed in the next DICT secretary, drew 67 views.39

Key voices and communities

National broadcast news desks. Television and online news desks carried the appointment to the widest audience and set the basic facts other groups reacted to. TV Patrol noted that de Claro had "mahigit tatlong dekada na rin siyang karanasan sa larangan ng teknolohiya at negosyo" (more than three decades of experience in technology and business).20 One 24 Oras segment and one Agenda report asked why turnover in the Marcos Jr. administration is frequent.25

Malacañang and the incoming DICT secretary. The Palace and de Claro presented the change as a smooth handover and a continuation of the digital transformation agenda. The Presidential Communications Office's broadcast arm, RTVM, published his oath-taking and listed his corporate and SSS record.13 The DICT's own account said "Advancing the country's digital transformation agenda remains at the forefront of the Department of Information and Communications Technology (DICT) as Secretary Robert Joseph Montes de Claro begins his engagement with the Department."22

Business and general-interest news websites. Outlets including GMA News Online, Rappler, Philstar.com, BusinessWorld, Malaya Business Insight, Manila Bulletin, and BusinessMirror treated the appointment as a personnel and governance story, emphasizing de Claro's corporate background and what his arrival means for pending agency matters.262724 Malaya reported the SSS's P1.35-trillion asset figure as he left.23

Technology-focused and regional outlets. Specialist and regional publications concentrated on policy stakes. Technobaboy tied the change directly to "ghost connectivity project issues," while Cebu Daily News and the Philippine Tribune ran explainers on who de Claro is.242829 The Philippine Tribune framed him as bringing "decades of experience in technology, finance and public service."29

Disability advocates and entertainment figures. The Autism Society Philippines, John Lapus, and Boy Abunda drove the response to the podcast controversy, framing it around the dignity of persons with disabilities and the legal exposure of content creators.605363

Narrative streams

De Claro takes over the DICT with a procurement review and three priorities

Robert Joseph Montes de Claro, then president and chief executive officer of the Social Security System, the state pension fund, was appointed DICT secretary on October 13 and took his oath the same day at the Study Room of Malacañan Palace.1113 He brings more than three decades of experience across multinational and local companies, having begun his career at Nestlé Philippines in 1993 and later held senior roles at technology and business services firms including People4u Inc., JMango Philippines Inc., FutureNow Business Services Inc., GlobalOne Solutions, and Cloud Sherpas, according to the government's RTVM release.13 He joined the SSS in January 2023 as a member of the Social Security Commission representing employers, chaired its Information Technology and Collection Committee, and represented the pension fund on the boards of UnionBank and its investment management and trust subsidiary; in October 2024 he was appointed SSS officer-in-charge before formally assuming the president and CEO post in December 2024.13

His first public commitments were a thorough review of all projects, budgets, and procurements made by the agency, and a defense of his predecessor.1819 On October 14 he named three initial priorities: better Wi-Fi connectivity, curbing nihilistic violent extremism, and an artificial-intelligence governance framework, and said he would review the profiles of DICT undersecretaries to see their accomplishments in past months.42 He also said preventing the misuse of social media should take priority over suspending it.52 On October 14 he visited the DICT headquarters in Quezon City to begin his engagement with the department.21

For telecommunications and broadband providers, the DICT is the co-regulator alongside the NTC, the body that issues franchise and spectrum decisions, so a leadership change here affects the timing and tone of regulatory news they track. De Claro has not named specific telecom measures, so whether the Konektadong Pinoy Act, the SIM Registration Act, or pending connectivity programs move up or down is unclear.44 The most recent item on his public schedule is the October 14 priority statement, and no next date for a telecom-specific announcement appears in the material. The concrete exposure to watch is whether his review touches telco-related projects; that is not established in the material.

Aguda's exit ends weeks of speculation and points to a ghost-project investigation

Henry Aguda's exit first surfaced publicly on Saturday, October 10, when Ombudsman Jesus Crispin "Boying" Remulla said Aguda had resigned amid criticism over the Discord messaging platform and an Ombudsman probe.4748 The Office of the Ombudsman is the body that investigates government officials. Before the confirmation, Malacañang had denied reports that Aguda was leaving, with The Manila Times reporting on Wednesday, October 7, that the Palace said he remained DICT secretary.10 Marcos confirmed on October 11 that he had accepted the resignation, saying the announcement had been postponed while a replacement was confirmed and that the resignation was connected to an investigation into alleged ghost connectivity projects.4546 Aguda said he remained "at the service of the president," thanked Marcos, and vowed a smooth transition.161750

The resignation followed criticism of the DICT's decision to block access to Discord, a messaging platform popular with gamers and younger users.1 The Ombudsman case keeps the prior administration's connectivity projects in the news cycle, which may pull coverage toward how existing contracts were awarded.47 De Claro has not yet named which deals will be examined or on what timetable.52 Whether the review touches active industry players remains unclear from the material.19 Aguda's pledge to support an orderly transition reduces the chance of a disruptive handover.50

Lino Cayetano takes over the Presidential Communications Office

Marcos also named former Taguig City mayor and PTV-4 general manager Lino Cayetano as acting secretary of the Presidential Communications Office (PCO), the office that handles the administration's public messaging, replacing Dave Gomez.93740 Cayetano took his oath on October 13.1415 One Bilyonaryo report noted that Gomez was bypassed by the Commission on Appointments, the body that confirms presidential appointees.25 The change at the PCO matters to the telecom sector because the office shapes how the administration communicates regulatory and infrastructure decisions, and a new secretary may adjust the government's messaging on digital policy. An Inquirer business column, Biz Buzz, reported word that two Cabinet members may end up switching places, with one member — referred to as "Sec. Turo" — lobbying to return to an old post.80

The NTC drafts permits, labels, and warranties for second-hand phone dealers

The National Telecommunications Commission proposed new permit rules for commercial sellers of used and refurbished mobile phones on October 14.36 The draft rules require a dealer permit, proper labeling on the device, and a one-year warranty.36 The NTC said the proposal aims to protect consumers rather than dismantle the second-hand market, and private individuals can still buy and sell used devices outside commercial quantities.36 The agency's stated position is that the permits are a consumer-protection measure, and second-hand phone dealers are the group the rules would directly affect.36 The proposal may draw responses from dealers and consumer groups before any rules take effect; no schedule for adoption has been announced.36

For the telecom sector, the draft rules matter because second-hand device sales feed the subscriber base that mobile operators serve, and labeling and warranty requirements could shift how devices enter the market. The proposal follows the same consumer-protection focus as other recent NTC work on phone sales.36 The concrete consequence now pending is the requirement that commercial resellers obtain a permit, label their units, and offer a one-year warranty before the rules take effect.36

The CICC is surprised by a Senate bill banning under-18s from social media

Senate Bill 2424, which would bar anyone under 18 from using social media and other "high-risk digital services," drew an unplanned response from the Cybercrime Investigation and Coordinating Center.1 CICC Executive Director Renato Paraiso said the agency was surprised by the age threshold and has no position on a minimum age for social media use.1 He said the CICC instead favors what he called "heavy regulation" of platforms, requiring them to maintain an office and run strict age verification.1 Paraiso also said he had not yet received final word on the reported resignation of Aguda, because he had not spoken with the secretary.1

The bill remains with the Senate, and no hearing date or vote has been announced.1 CICC messaging has widened since, with warnings on online grooming tactics such as love-bombing and blackmail, signaling the agency is pushing platform accountability rather than age bans.3 The CICC has not commented on the DICT's Discord block, leaving its stance on platform access restrictions unstated.1 For telecommunications and broadband providers, the bill's progress and the DICT leadership question are worth tracking together, since either could shift platform regulation that affects service offerings and age-verification requirements. CICC's preference for mandated platform offices and age-verification processes, stated on October 11, is the position most likely to shape draft rules.1

A podcast's mockery of Joshua Aquino draws condemnation, then an apology

A video podcast clip drew widespread criticism on October 14 after hosts mocked Joshua Aquino, the son of television host Kris Aquino, in a video that circulated online.4 One host said "Si Bimby sobrang okay na anak, si Josh walang kuwenta eh" (Bimby is such a good son, Josh is worthless).4 Users on X called the remarks mocking and encouraged Aquino and her legal team to take action, citing a law that prohibits insulting people with disabilities.4 As of the initial report, neither Aquino's camp nor the podcast had responded.4

John "Sweet" Lapus, a comedian and director, said he had not yet watched the full video of the podcast, titled "Machong Chismisan," but was affected when told about it: "Hindi ko pa nakikita yung video, pero nang sabihin lang sa akin ang nangyari, nalungkot na ako. I love Josh so very much… Or any people na nasa spectrum, they should be loved. Theyre special."53 He added: "Hindi sila dapat pinagtatawanan o ginagawang punchline. Dapat silang minamahal at inaaruga."53 Boy Abunda, on his program Fast Talk, said: "Nakakagalit. Ang dami-dami ko pong katanungan," and advised Aquino to sue.63

The Autism Society Philippines, through its official Facebook page, reminded the hosts that comedy is not a license to insult persons with disabilities and cited Republic Act 7277, the Magna Carta for Persons with Disabilities, which penalizes those who insult or humiliate them.60 The group's statement said: "For content creators and podcasters, there is a crackdown, not only on tax evasion, but also on disability rights violations camouflaged as jokes."60 By October 14 the podcast's host, Makoy Pare, had issued a public apology: "We would like to extend our apologies to everyone that was offended in our episode. We would also like to apologize to The PWD Community."59 He added that they would reach out through private channels "to determine how we can proceed and make amends in a respectful manner," and said they would be more careful in reviewing future episodes.59 The episode was deleted.59

For content creators and platforms, the episode shows that disability-rights law is being invoked against entertainment content, and that a fast public apology and removal can follow a viral backlash. The Autism Society's reference to a "crackdown" signals that advocacy groups are prepared to pursue legal avenues, which raises the stakes for platform moderation and creator conduct.

The DICT's regional work continues through the transition

The DICT held a two-day Digital Job Fair in Davao City starting Tuesday, October 13, through its regional office, DICT Region 11, with many jobseekers hired on the spot.56 PTV Davao reporter Regine Lanuza covered the first day.5 The same day, DICT Region 2, based in Cagayan Valley, used its Facebook account to stress the importance of cybersecurity awareness so the public can avoid online scams and other internet threats.7 The job-fair videos drew limited engagement: 262 views and 4 likes on the October 13 report, and 142 views and 3 likes on the October 14 follow-up, with no comments; the cybersecurity post drew 3 likes and no shares or comments.567 No responses from the national DICT office, telecommunications companies, or other government agencies were visible by October 14.7

Separately, a job fair run by the Department of Labor and Employment Region VI in Iloilo on October 10 hired 22 jobseekers on the spot and qualified 333 others for available positions, drawing more than 1,000 applicants.84 These items show the government connecting digital-skills training and cybersecurity messaging to telecom-adjacent services, even though the posts do not mention PLDT, Smart, Globe, DITO, or Converge. For the sector, the low engagement on these posts suggests that service-delivery announcements are not cutting through the way regulatory news does.

Fiber penetration stays low as the sector's competitive picture shifts

The Philippines has one of the lowest penetration rates for fiber-to-the-home services in Asia-Pacific, as Filipinos prefer mobile data due to its cheaper pricing.92 Connectivity analyst Opensignal said countries with gross national income per capita below $20,000, including the Philippines, have some of the lowest fiber-to-the-home subscriptions in the region.92 Opensignal principal analyst for Asia and the Pacific Robert Wyrzykowski said fiber-to-the-home coverage in the Philippines reached 29 percent in 2025, joining Indonesia, India, Sri Lanka, and Pakistan.92 South Korea, Singapore, and Australia posted the highest penetration.92

For fixed-broadband providers, the 29 percent figure measures the share of households or premises with fiber-to-the-home coverage, and it points to a large unserved market that mobile data currently fills. The finding also frames the competitive context for Converge ICT Solutions Inc., which won the Philippines Digital Experience of the Year – Telecommunications award at the Asian Experience Awards 2026 for its podcast series with BusinessWorld, titled "Where the Digital World Converges: Conversations on Cloud," and the Philippines Product Experience of the Year – Technology award.74 The company also earned three recognitions at the 2026 HR Asia Best Companies to Work for in Asia Awards for employee engagement, diversity, equity and inclusion, and workplace sustainability.86 Converge senior vice president and head of People and Culture Mylene Sardinia said: "At Converge, our philosophy is simple: people first, relationships next."86

Maya moves toward a retirement-savings product as the BSP pushes PERA

Maya Philippines, Inc. is looking to launch a Personal Equity Retirement Account (PERA) product and is already in talks with the Bangko Sentral ng Pilipinas (BSP), the central bank, on the plan.87 PERA is a voluntary retirement-savings program that offers tax benefits to encourage long-term saving. Kristoffer Rada, head of corporate affairs at Maya Group, said: "We're speaking to the BSP about it. As you know, the BSP is quite keen to have more financial institutions roll out PERA. So, we're in that stage of conversation."87 He added that they are in the testing stage via their platform and are looking for the right institution to partner with for PERA onboarding.87

For digital financial services and telecom-adjacent platforms, the move shows a payments company extending into long-term savings, a product category that depends on trust and regulatory approval. The BSP's push to promote PERA gives the plan policy backing, and Maya's testing stage suggests a launch is not imminent.

Conversation trajectory

Watch the DICT's procurement review for named projects (next 2–4 weeks). De Claro has committed to reviewing all projects, budgets, and procurements, but no list has been published.19 Any DICT announcement naming specific projects under review would be the first concrete signal of where the review is heading, and it could pull coverage toward how existing contracts were awarded.47

Track Ombudsman statements on the ghost connectivity investigation (ongoing). Remulla broke the resignation before the Palace confirmed it and may surface further findings.4745 The Ombudsman is the main source of new detail on the case, and its statements could keep the prior administration's connectivity projects in the news cycle.

Watch for a Senate hearing or vote on Senate Bill 2424 (no date announced). The bill remains with the Senate, and no hearing date or vote has been announced.1 If a hearing is scheduled, expect the CICC's preference for platform offices and age verification to become the reference point for debate, since that is the position most likely to shape draft rules.1

Watch for the NTC's final rules on second-hand phone permits (no schedule announced). The proposal may draw responses from dealers and consumer groups before any rules take effect.36 A comment period or a final issuance would be the next checkable step.

Watch for any DICT undersecretary reshuffle (next 1–2 months). De Claro said he would review the profiles of DICT undersecretaries to assess their accomplishments in recent months, a signal that personnel decisions may follow.42 A reshuffle could change who handles telecom regulation.

Trigger events. A DICT announcement naming projects under review; an Ombudsman finding on the ghost connectivity case; a Senate hearing on Senate Bill 2424; the NTC's final rules on used-phone permits; and any DICT announcement on telecom-specific measures such as the Konektadong Pinoy Act or the SIM Registration Act.44

Response guidance

Brief telecom regulatory teams on the de Claro appointment and his stated review. Prepare a short note for regulatory and government-affairs contacts on the new secretary's commitment to review all DICT projects, budgets, and procurements, flagged as a developing item rather than a confirmed threat.19 Note that he has not named specific telecom measures, so the near-term read is regulatory continuity rather than a stated policy break.42

Prepare for age-verification obligations in subscriber onboarding. Draft a short brief on what age-verification requirements would mean for subscriber onboarding, prompted by the CICC's October 11 statement favoring mandated platform offices and strict age verification.1 The Senate bill's progress and the DICT leadership question should be tracked together, since either could shift platform regulation.1

Weigh in on the NTC's draft permit rules before they are finalized. Brief regulatory teams on the draft permit requirements for commercial sellers of used and refurbished phones so they can comment before the NTC finalizes them.36 The rules would require dealer permits, labeling, and a one-year warranty, and could affect how devices enter the market.36

Track the Ombudsman case as the main source of new detail. Monitor Ombudsman statements on the ghost connectivity investigation, since Remulla broke the resignation before the Palace confirmed it and may surface further findings.4745 Set a monitoring trigger for any DICT announcement naming specific projects under review.19

Prepare a line on cabinet turnover if asked. Bilyonaryo News Channel raised the question of frequent cabinet turnover, which is a framing risk if government communications teams are asked to respond.25 Prepare a line on how the administration's messaging is likely to be received.

Handle disability-rights content with care. The podcast controversy shows that disability-rights law is being invoked against entertainment content, and that a fast public apology and removal can follow a viral backlash.6059 For brands and creators working with platforms, review content guidelines on disability representation and be prepared to respond quickly if a partner's content draws criticism.

Use the fiber-penetration finding in market messaging. The 29 percent fiber-to-the-home coverage figure measures the share of premises with fiber coverage and points to a large unserved market.92 Fixed-broadband providers can use the finding to frame expansion plans, while mobile operators can note the preference for mobile data due to cheaper pricing.92

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