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Report Library

Banking Reports

All 102 Banking reports from the Media Meter Report Library, newest first.

A hand holds a smartphone displaying a BPI app error message reading "Service Temporarily Unavailable" in front of a BPI bank branch, with torn paper overlays showing the word "OUTAGE" and a frustrated social media comment, illustrating BPI’s digital outage sparks customer outrage, calls for regulation, and drives users to diversify banks, highlighting trust and reliability issues in Philippine banking.
Banking

BPI outage crisis deepens as app fails again after brief restoration

A prolonged BPI digital outage, now in its third day, has sparked massive customer outrage and calls for regulatory action, while GCash's concurrent issues and a flurry of positive banking sector news create a complex narrative landscape.

Jun 16, 2026
A hand holds a smartphone displaying a BPI service disruption error, with a city skyline, Philippine flag, and a rising financial graph in the background, illustrating BPI outage and GCash promo backlash spark frustration.
Banking

BPI outage triggers consumer backlash in Philippine banking

A major BPI app outage, a GCash GSave promo backlash, and a US-Iran peace deal that sent stocks and the peso soaring dominated the Philippine financial conversation over two days, revealing deep consumer frustration with digital reliability and a rapid shift toward self-directed investing.

Jun 15, 2026
A hand holds a smartphone displaying a digital banking app with a service disruption warning, while a paper shows a pending refund status and a traditional bank building is in the background, illustrating Philippine digital banking users voice frustration over app outages, refund limits, and investment confusion.
Banking

BPI app outage drives surge in Philippine banking complaints

A wave of Reddit posts on June 14, 2026, reveals deep frustration with Philippine bank app outages, refund delays, and confusing loan and insurance products, while institutional partnerships and promotions signal progress in digital finance.

Jun 14, 2026
A hand holds a smartphone displaying multiple banking app error messages, with a Philippine flag, a scam alert warning, and a GoTyme international transfer sign in the background, illustrating Philippine digital finance faces eroding trust due to app failures, scams, and promo confusion.
Banking

GCash, BPI, BDO face outages and scams hit Philippine banks

A wave of app outages, unauthorized transactions, and scam warnings on June 12-13, 2026, is eroding consumer trust in Philippine banks and fintechs, even as new services like GoTyme's international transfers offer bright spots.

Jun 13, 2026
A hand holds a smartphone displaying error messages from GCash, Maya, and BPI apps, with a torn receipt labeled "Unexplained Charge" and the Bangko Sentral ng Pilipinas building in the background, illustrating Philippine digital banking faces trust issues.
Banking

Philippine digital banking trust erodes as glitches, scams mount

A wave of user complaints on Reddit and Twitter reveals growing frustration with unexplained charges, failed transfers, and opaque customer service at GCash, Maya, and major banks, while regulators tighten crypto rules and the BSP flags structural economic risks.

Jun 12, 2026
A cracked bank building with a "branch closed" sign, a Philippine flag, a hand holding a phone showing a mobile banking app with an error message, and a poster for Mindanao earthquake relief, illustrating Philippine banking focused on digital relief, app glitches, branch closures, and a LandBank political controversy after the Mindanao quake.
Banking

Earthquake Disrupts Philippine Banking, Boosts Digital Channels

A magnitude 7.8 earthquake in Mindanao forces branch closures and triggers relief donations via digital payments, while user complaints about app glitches and a political controversy over LandBank signatures add complexity to the banking conversation.

Jun 10, 2026
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